Development
Services Department
Roderick J. Sanchez
AICP,
CBO-Director
210.207.8259
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Check out
the latest
to learn more about the
top 5 violations
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Grow Over Graffiti
Learn how to discourage graffiti vandalism.
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- Nov. 11 -
Veterans
Day
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Nov. 24 & 25 -
Thanksgiving
Break
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Dec. 26 to 30 -
Winter
Break
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Development &
Business
Services Center
Main Address:
1901 S. Alamo San Antonio, TX 78204
Office Hours:
7:45 a.m.-4:30 p.m.
Monday - Friday
Mailing Address:
PO Box 839966
San Antonio, TX 78283
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Services Department
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are doing - take our survey
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Adopted FY 2017
Budget
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On Sept. 15, 2016, City Council adopted the FY
2017 City of San Antonio Budget. As such, the FY 2017
budget goes into effect on Oct. 1.
Development Services was approved for 18 new
positions, of which several are now posted. In addition, some current
fees will increase, while new fees are introduced.
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BuildSA Brief
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The BuildSA Team
continues to work hard as they test and assess Land
Development's business processes and services and gather requirements
for Plan Review and Inspection Services.
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BuildSA testing taking place in the new training lab
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As the team prepares
for the next phase, they their dedication and enthusiasm to ensure
the system will work as designed.
As more information is available, we will pass it on. In the
meantime, be sure to check out the BuildSA web site.
For comments or
suggestions about BuildSA, please contact the BuildSAOCMTeam.
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Performance
Measures - FY 2016
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Performance Measures
The complete
Performance Measures Report is available online.
Permit Activity
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Information
Bulletins and Other Resources
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The Information Bulletins (IB) provided below include noteworthy
changes; please review the items to ensure you have the latest
information available:
IB
172 was revised to clarify the requirements for residential and
commercial foundations repair
and/or replacement permits.
The
purpose of this IB 225 is to clarify how DSD defines, interprets,
permits and inspects dwelling units.
For a complete list of resources, visit the sites
shared below:
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SABCA Training Oct. 6 & 7
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Development
Services is hosting the San Antonio Building Codes Academy (SABCA)
Fall 2016 session Oct. 6 and 7. This session will address the
necessary soft skills for success as an inspector
including those non-technical traits and behaviors that enhance
an inspector's ability to interact with others and to carry out their
job duties effectively.
Steve
Van Note, Managing Director of Product Development for the
International Code Council (ICC), will present the training.
Training
will be held at the Henry B. Gonzalez Convention Center, Room 008,
River Level, from 8 a.m. to 4:30 p.m. each day.
If
you plan to attend, be sure to get your supervisor's approval and
submit your RSVP
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Kudos
to our Customer Service Graduates
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New
DSD Call Center Graduates - Welcome to the team!!
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Congratulations
to our newest Call Center Customer Service Graduates!
Evelyn
Antu, Monica Guillermo, and Ted Garcia joined the Development
Services Department earlier this year as new Call Center
Representatives. They are the first group of employees to complete
the Call Center New Employee Training Class, which ran from June 27
to Sept. 15.
The
12-week course included the following classes:
- Providing
Legendary Customer Service
- Product
Knowledge
- Departmental
Knowledge
- Utilizing
our Resources
- Web
Navigation
- How
to Handle Irate Customers
"We are excited to have Monica, Evelyn, and Ted
on our team, and thrilled to offer our new customer service
training," said Rachel Young, Sr. Development Services
Specialist. "We know they will be very successful in their jobs
and put their customer service skills to good use."
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City
News
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LOCAL
SA
Promoting and encouraging local area business.
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Your
San Antonio experience
Take our
one-minute survey and tell us about your San Antonio
experience.
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Other Department News
- Customer Comments, New Hires, Recognition, etc.
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Here's what you said about us...
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Adriana
Goetz, Tree Preservation and Landscape Inspector, Engineering and
Tree Preservation, Land Development
Adriana Goetz with Tree
and Landscape is very intelligent, and a helpful person that gave her
time and knowledge to show us how landscaping should be done by the
rules and regulations of the City of San Antonio. We are very
thankful and grateful for her services.
Andrew Espinoza,
Development Services Manager, Plan Review, Ray Herrera, Sr. Building
Inspector, Field Services and David Rohde, Plumbing Inspections
Supervisor,
Field Services
These gentlemen exhibited
a professional and courteous attitude. Their knowledge of the code is
evident, and their judgement is excellent as well. They demonstrated
a willingness to go the extra mile in the service they provided and
all actions were within the confines of the code. It is refreshing
and comforting to be able to receive information that will help me
comply with all requirements. These gentlemen know how to interpret
the code, thereby making the difference in people's situations that
could mean succeeding or failing at the project at hand. COSA should
hire more people like these gentlemen. Thank you very much.
Juanita Romero,
Planner, and Rick Carrizales, Sr. Planner, Land Entitlements,
Land Development
Juanita and Rick were
very helpful in assisting us to get our plat approved before
the deadline. Very appreciative of their effort and hard work.
Nicolas Lopez,
Code Enforcement Investigator,Code Enforcement, Field Services
Officer Nicolas Lopez was
very professional, thoroughly explained and addressed all of my
questions and concerns, and with what he was not completely sure of,
he took the time to walk me to the department that would help me
accomplish the task that was set before me. In my opinion Officer
Lopez is definitely an asset to DSD, as I witnessed his knowledge and
professionalism first hand.
Amanda Balderas,
Development Services Rep, Customer Advocate, Plan Review
Miss Balderas was extremely helpful and courteous. She was always
smiling and very helpful. I really appreciate her great attitude. Not
being familiar with the building department in San Antonio, she took
the time to thoroughly explain. She is a great asset.
Amin Tohmaz,
Development Services Engineer, Plan Review
I wanted to send
a follow-up email to say thank you to Amin Tohmaz! The
team that you assembled for our PPR was clearly an "A"
team! I feel certain that we are going to have a smooth experience
under your leadership.
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Certifications
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Congratulations
to our DSD employees who received the following certifications:
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Job
Opportunities
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Development
Services is recruiting for the following positions;
apply on-line at: jobs.
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For
comments or suggestions regarding the Development Services
Newsletter, contact Kathy
Quinones.
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